Need help? We got you. We have a FAQ section below for commonly asked questions.
And we're just an email away.
The Business Mystic help desk is available Monday through Friday from 10am to 5pm Central time, USA.
We are closed on weekends and major US holidays.
Please email us at: support@thebusiness-mystic.com
Simplero FAQ
Simplero FAQ
Below are the common questions to accessing your content or account through our platform partner, Simplero.
Need more help? Email us at: support@thebusiness-mystic.com
Forgot what your Simplero ID and password? No, problem! Just follow these easy steps.
Or click this link: https://help.simplero.com/courses/2802-end-user-guides/lessons/34267-forgot-your-password-or-simplero-id
You can easily reset your Simplero password, by follow these password reset steps.
Or by clicking this link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34267-forgot-your-password-or-simplero-id
You can easily update your preferences by following these steps.
Or by clicking this link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34279-your-profile
Access your downloads or courses on the go or on demand with the Simplero App!
Click here to download the app for Apple or Android: https://help.simplero.com/courses/2802-end-user-guides/lessons/718897-simplero-mobile-app-ios-and-android
Billing / Purchases FAQ
Billing / Purchases FAQ
Below are the common questions for billing and purchases.
Need more help? Email us at: support@thebusiness-mystic.com
Need to update your billing or credit card information? Simply, follow these easy steps.
Or click the link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34271-managing-payment-for-a-purchase
Cancelling your membership or subscription easy, simply follow these steps.
Or click here: https://help.simplero.com/courses/2802-end-user-guides/lessons/264000-how-to-cancel-a-subscription
Please Note: If you signed up for a 12-month or year long commitment, you will be able to cancel your membership AFTER the 12 months.
If you didn't receive your login or email to access your purchase, simply email customer service at support@thebusiness-mystic and we'll get things sorted out.