Need help? We got you. We have a FAQ section below for commonly asked questions.

And we're just an email away.

The Business Mystic help desk is available Monday through Friday from 10am to 5pm Central time, USA.

We are closed on weekends and major US holidays.

Please email us at: support@thebusiness-mystic.com

Simplero FAQ

Below are the common questions to accessing your content or account through our platform partner, Simplero.

Need more help? Email us at: support@thebusiness-mystic.com

What if I forgot my Simplero ID and password?

Forgot what your Simplero ID and password? No, problem! Just follow these easy steps.

Or click this link: https://help.simplero.com/courses/2802-end-user-guides/lessons/34267-forgot-your-password-or-simplero-id

How do I reset my Simplero password?

You can easily reset your Simplero password, by follow these password reset steps.

Or by clicking this link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34267-forgot-your-password-or-simplero-id

How do I update my Simplero ID / Upload My Profile Pic / Change My Time Zone or Language Preferences?

You can easily update your preferences by following these steps.

Or by clicking this link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34279-your-profile

How to download the Simplero App

Access your downloads or courses on the go or on demand with the Simplero App!

Click here to download the app for Apple or Android: https://help.simplero.com/courses/2802-end-user-guides/lessons/718897-simplero-mobile-app-ios-and-android

Billing / Purchases FAQ

Below are the common questions for billing and purchases.

Need more help? Email us at: support@thebusiness-mystic.com

How do I updated my billing / credit card information?

Need to update your billing or credit card information? Simply, follow these easy steps.

Or click the link here: https://help.simplero.com/courses/2802-end-user-guides/lessons/34271-managing-payment-for-a-purchase

How do I cancel my membership / subscription?

Cancelling your membership or subscription easy, simply follow these steps.

Or click here: https://help.simplero.com/courses/2802-end-user-guides/lessons/264000-how-to-cancel-a-subscription

Please Note: If you signed up for a 12-month or year long commitment, you will be able to cancel your membership AFTER the 12 months.

I didn't receive my login for my purchase or email for my download

If you didn't receive your login or email to access your purchase, simply email customer service at support@thebusiness-mystic and we'll get things sorted out.

Updated: May 2026

Get My $500K Offer Workbook

Go From Scattered Offers To Six-Figure Success With This Proven Framework.

Workbook includes step-by-step profit clarity matrix, wealth alignment exercises, and real examples of how to uncover your hidden $500K offer!

Download Now

NOTICE: ALL THE CONTENT ON THIS WEBSITE IS MEANT FOR INFORMATION PURPOSES ONLY!

Legal Disclaimer: Every effort has been made to accurately represent our programs, and it’s potential. The testimonials and examples used are exceptional results, don’t apply to the average purchaser, and are not intended to represent or guarantee that anyone will achieve the same or similar results. In fact, no guarantees are made that you will achieve results from our ideas and techniques in our material. Each individual’s success depends on his or her background, dedication, desire, and motivation. As with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money.

My website and entire business is built on Simplero ❤️